Refund Policy
Refund Policy for Brravio
Effective Date: 01/09/2024
Thank you for shopping with Brravio! We strive to ensure your satisfaction with our products. If you are not completely satisfied, you may request a refund within 30 days of your purchase.
Eligibility for Refund
To be eligible for a refund, your item must be unused and in the same condition that you received it, along with proof of purchase.
How to Request a Refund
- Email us at contact@brravio.com within 30 days of your purchase.
- Provide your order number and the reason for the return.
- We will respond with instructions on how to return your item.
Return Shipping
You will be responsible for paying the return shipping costs unless the item is defective or the return is due to our error.
Processing Your Refund
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
Exclusions
Certain items may be non-refundable or have different return policies, which will be clearly stated on the product page.
Contact Us
If you have any questions about this Refund Policy, please contact us at contact@brravio.com.